The Merchant Bill Of Rights
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Making sure your voice is heard is one of the most powerful things you can do to ensure your rights are respected. That’s the purpose of this section of The Merchant Bill of Rights website.

Here, you’ll hear firsthand the experiences of business owners, and you’ll have the opportunity to share your story, too. Plus, you can express your opinions quickly and easily by answering our ongoing polls and surveys.


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“I Was Almost Scammed!”

Earlier this year, I was told my processing terminal warranty was expiring. I was also told I needed to pay $199 for an "extended warranty" - or my credit/debit card transactions could no longer be processed.

Luckily, I didn't fall for it. Turns out the company that contacted me -Merchants Services of America (MSA) - was falsely claiming to be from Heartland Payment Systems, the real company that processes my transactions. Operating out of the Dominican Republic, MSA was facing charges of telemarketing fraud.

Just recently, a federal court in New Jersey entered a final judgment that permanently prohibits MSA and its owner from, among other things, misusing Heartland's name and trademark and contacting its merchants. The judgment also requires MSA to discontinue the marketing and sale of terminal equipment "extended warranties" in the United States. MSA is required to pay Heartland a fine of $10,000 for violation of an earlier court order.

Business Owner, Freemont, OH



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